Interactive Touch Screen Kiosk

Interactive Touch Screen kiosk is a service provider which enables an organization to help their visitors with building directory information. It is a touch screen monitor in which a customized data is inserted to guide the visitors. The system is an easy to use hardware and software as anyone can easily navigate through the simplest functionality inserted in it.

Smart Matrix is providing a wide range of high-quality across a spectrum of interactive technologies. The places with large number of customers should adopt this technology as in bigger areas visitors get confused of where to go or what to do next, therefore this service provider assist the customer with the next level.

Interactive Touch screen

Interactive Touch screen kiosks keep things easy right from the start with friendly greeters, simple on-screen instructions and quick confirmations. It is just like an ATM machine which guide the customers through the simple form of steps so that everyone can easily understand the procedure. Screens and voice instruction can easily toggle in any language as per inserted. The system provides an ideal way to deliver building directory information to guests or employees. Unlike a traditional static directory, fully customizable kiosk-based interactive directory is searchable, easily updatable and scalable.

Customer Assistance System

It is crucial for a big organization to look after the needs and importance of customers. What if you are stuck in a place where you do not know where to move next. This scenario is the worst scenario one can ever face.

At times customer is required with a guidance of where to go next or what to do next, Therefore CustomerAssistance System guides the customer with the data inserted in it so that the person visiting at the premises does not have to bear any difficulty. It is automated software which is equipped with pre-defined data to assist the visitor with multiple options.

At times customer avoids your services because of the poor facilities in big organizations. But if the customer is guided after every step then he/she will build a positive approach in its mind which will also help the organization to gain the loyalty of the customers. This will also improve the ratio of Customer Feedback System which tells what the customer thinks regarding the services of your organization. You can also browse or navigate the system as per your convenience. Customer Assistance System is highly beneficial in shopping malls, hospitals, railway station and other huge crowded areas.