EaZy-Q : Waiting Line Management System

Earlier, people were mentally prepared that if they are looking for some service than they have to wait for their turn to come. They took some time from their daily routine life if they are visiting an organisation where they have to join a long queue to get them served. But now the world is changed and there is no more waiting line management system accepted in any organization. Other than time utilization it also makes people tired and irritated. The modern era of technology has provided easy and sophisticated options in every field; therefore Queue management system is the next best logical step for the organizations where there are large numbers of visits every day. 

The customer will receive a virtual ticket or the token number on placing the order online. Digital Signage (display screen) will display the token number in the premises. Features to this system are as follows:
• Customer can get an appointment online through any location.
• Customer can see their real time status on their mobile screens.
• Customer can sit or accomplish other activity in the meantime instead of st

anding in the queue.
• Customer will receive a notification or a message about their turn.
• Organization will have a good brand loyalty because of happy and satisfied customers.
• No confusion and no wastage of time.
• A wireless queue system which can operate in multiple languages.
• Can show third party advertisement on Digital Signage.
• Can engage people with current news, weather updates, etc. on display screens.
• Live web reporting on dashboard.
• The entire system can get designed as per the interiors.

Get Easy Access Via Mobile Queue Management

Now day’s mobile phone is in hand of every individual. You can easily access anything from your mobile phone via a simple touch. People are very comfortable in using this device as they can operate it from any location and at their preferred time. By the successful results of this, queue management system also landed with a technology called Mobile queue management which has easy access through mobiles. It allows you to take an appointment through your mobile phones by simply downloading the app of your respective organization.

The app will get you notified through a message at your turn. Therefore, you can join a queue from any location and can know the exact time of your turn. The application will also help you to know the number of visits of the customer and which customer visit how many times in your organization via the data collected by the application. Mobile queue management application will also assist the customer with the counter number of their service.  The customer while visiting the premises can also check their status in the queue from queue calling system. This system displays the present appointment or order number, so that the customer can know the status of their turn. Both the system also reduces the rush in front of counters, as the customer can freely perform any activity mean while.